Beijing’s Superhero Hotline: The 12345! 📞🏙️
Hey there! Did you know that over half of the world’s people live in cities? Imagine living in a city with over 21 million neighbors! That’s Beijing for you, the super busy capital of China.
Living in such a big city can be exciting, but it also comes with challenges. Sometimes, people have problems like a broken streetlight, noisy construction, or questions about school. But who do you call when you need help?
In 2019, Beijing decided to make life easier for everyone by creating a special hotline number: 12345. Before this, there were 64 different hotlines! 😲 That’s a lot of numbers to remember!
Now, with just one easy-to-remember number, people can call 24/7 to get help with almost anything. It’s like having a superhero hotline! 🦸♀️🦸♂️
This hotline is part of a plan called “Swift Response to Public Complaints.” That means the city wants to solve problems quickly to make life better for all its residents.
The CGTN documentary “Hotline Beijing” shares twelve amazing stories about how this hotline is changing lives. From fixing potholes to helping lost pets find their owners, the 12345 Hotline is making Beijing a happier place.
Isn’t it cool how one phone number can make such a big difference? Maybe one day, all big cities will have their own superhero hotlines! What would you want to ask if you could call a number like that?
Reference(s):
cgtn.com
