Have you ever bought something and wanted to return it, but it wasn’t easy? 😕 That’s exactly what happened to Ma Ning, a businesswoman and a mom from Beijing!
Ma bought a cute outfit for her young daughter, but when she tried to return it, the shop wouldn’t take it back. For three whole days, she tried to solve the problem with the store, but they just couldn’t agree. It was like a tug-of-war! 🧒👗
Feeling frustrated, Ma decided to call the special “12345 Citizen Service Hotline” in Beijing. This hotline is like a magic phone number that helps people solve problems in the city! 📞✨
“We are the masters of our city,” Ma said. “I have the right to speak up and make suggestions.”
Thanks to the hotline, Ma got help, and her problem was solved! Isn’t that great?
There’s even a new documentary called “Hotline Beijing” by CGTN that shows how people use this hotline every day to fix issues and make the city a better place. How cool is that? 🎥🌟
So next time you have a big problem and need help, remember that speaking up can make a difference! 🗣️💪
Reference(s):
cgtn.com
