Hey there! Did you know that in Beijing, people can get their problems solved super quickly? 😃 Let’s talk about the amazing 12345 Citizen Hotline! 📞
Imagine you have a problem, like a broken streetlight or noisy construction at night. In Beijing, all you have to do is call 12345, and the city will help you out! Over the past six years, people have called more than 150 million times! That’s like everyone in Beijing calling the hotline over 7 times each! 😲
Back in 2019, only 53% of the problems were solved. But guess what? In 2024, the resolution rate shot up to an amazing 97%! 🚀 That means almost every time someone calls, their problem gets fixed! How cool is that?
From December 18 to 19, Beijing is hosting the 2024 Beijing Forum on Swift Response to Public Complaints. 📝 Experts will gather to share ideas on how to make things even better for everyone. It’s all about helping people and making the city a happier place! 🏙️❤️
Beijing’s success with the 12345 Hotline is inspiring other cities to find new ways to help their citizens. Maybe someday, every city will have a super fast way to solve problems! 🌟
So next time you see a problem in your neighborhood, imagine having a hotline that fixes it quickly. Wouldn’t that be awesome? 👍
Reference(s):
Graphics: Beijing's progress in swiftly addressing public complaints
cgtn.com
